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Quick Tips to Help You Win Business

By Advice

Ahead of our seminars in September and October, we’ve compiled some quick tips to help you win business with your bids and presentations.

Improve your writing style

  1. Use shorter paragraphs. Ideally, they should be 4 lines max, so people can skim read quickly
  2. Use shorter sentences. 1-1½ lines long is ideal. If they’re longer, you’re probably joining two shorter sentences with “and”, “but” or “so”.
  3. Ensure your titles are interesting and personalised. An easy way to do this: imagine your current title is “Our Proposal” (this is your agenda) and you’re writing to someone who wants to free-up staff time (the benefit to them), insert “how” before and the benefit to them after. So “Our proposal” becomes “How our proposal will free-up your staff’s time”.

Improve your slides

  1. Make the titles better. Use the technique mentioned above – create interesting, personalised titles.
  2. Cut back on content. The easiest way to do this:
    •    write the full version with word-y slides
    •    print this out so you have a set of speaker notes
    •    press “delete” a lot, leaving only the key points
  3. Use visuals. You don’t have to use drab bullet points. Communicate your points as a flowchart, a bar chart, a pie chart…a picture speaks a thousand words!

Write better proposals

  1. Where possible, send them late, not early. Do your selling verbally – that’s more persuasive than any document could ever be. Then send your proposal which confirms what has been agreed, rather than doing the selling for you.
  2. Put the price at the end, after you’ve listed all the value you’ll bring. This puts your price in a better light. It also puts it in context. Saying ‘it costs €100,000’ before saying what ‘it’ is makes the number meaningless.
  3. Agree the proposal headings with the buyer. Nothing highlights poor scoping more than the buyer saying “This isn’t the information I need. And if you can’t get the document right, I doubt you can do the project”. Also, knowing the headings makes it easier and quicker for you to write.

Need help with a tender right now?

If your tender deadline is fast approaching, get in touch and we can help!

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Price is King

By Advice

‘If the price is too good to be true, let the supplier prove otherwise’ is a comment a buyer told me recently. Price is king in the public tendering market at present, so learn to find the correct trade off between price and capability.

There’s no point in having the best methodology and approach and having the best technical solution if your price is too expensive. Learn to meet the specifications with the best price.

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ISO Standards & Accreditation: What, Why & How?

By Advice

Why you need ISO Standards and how to get ISO Accreditated?

To get your accreditation, call Tender Team today on 01 679 7170 or email Caroline Geoghegan at [email protected].

Why you need ISOs

Today, organisations are realising the advantage, if not the necessity of implementing international management standards into their business. By achieving these standards you gain a competitive advantage by enhancing your professional image, improving business processes and ensuring client satisfaction. You will also demonstrate a commitment to health and safety and the environment, which are becoming more important in public sector contracts.

Why you need ISO 9001

ISO 9001 is an internationally recognised standard for Quality Management. The fundamental principle and ethos of ISO 9001 is how your company understands, meets and delivers customer requirements every time. An effective quality management system underpins a successful company by providing direction in a systematic and transparent manner. It will allow your company to be competitive, efficient and ensure the ability to deliver what your customer requires in the best way possible.

Benefits:

  • Enhances professional image
  • Improves business processes
  • Improves client satisfaction
  • Increases the success rate in pre-qualifications
  • Competitive advantage
  • Consistent quality
  • Increased employee satisfaction
  • Focused leadership
  • Involvement of people
  • Continually improve the effectiveness and efficiency of your business performance
  • Mutually beneficial supplier relationships
  • Improved and transparent internal work practices

Why you need ISO 14001

ISO 14001 is an internationally recognised standard for Environmental Management. The purpose of the 14001:2004 Environmental standard is to help companies to protect the environment, to prevent and control pollution and to effectively improve their environmental performance. A well-designed environmental management system provides you with the tools to reduce the business’ carbon footprint and waste a business produces in a cost effective manner. With this certification your company will have a competitive edge – assuring employees, customers, the community and regulatory agencies that your company is an environmentally responsible organisation.

Benefits:

  • Better management of environmental risks, now and in the future
  • Increased access to new customers
  • Demonstration of legal and regulatory compliance
  • Potential for reduced public liability insurance costs
  • Overall cost savings: in terms of consumption, waste and recycling

Why you need OHSAS 18001:2007

OHSAS 18001 is the internationally recognised standard for occupational health and safety management systems (OHSMS). An OHSMS promotes a safe and healthy working environment by providing a framework that allows an organisation to consistently identify and control its health and safety risks, reduce the potential for accidents, aid legislative compliance and improve overall performance. OHSAS 18001 has been designed to be compatible with ISO 9001 and ISO 14001, to help your company meet its health and safety obligations in an efficient manner.

How do you get ISO Accredited?

Call Tender Team today on 01 679 7170 or email Caroline Geoghegan at [email protected].

There are two stages to the process:

  1. Establishing, documenting and implementing an effective quality management system / OHSMS that conforms with the stringent requirements of the standard.
  2. The certification is done by an accredited company in this regard. The certification company normally divides into activities into two parts, documentation review, and compliance audit that is conducted at your site.

Our quality assurance team will engage in extensive collaboration with you to implement and integrate the framework and processes seamlessly into the day-to-day work practices of your business.
We have a 100% success rate and we have a passion for our client’s success. The framework used by Tender Team will provide you with a practical system that complies with occupational health and safety legislation, is tailored to your company and is focused on continual improvement.

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Standardised suite of procurement documents launched

By Advice

The National Procurement Service has produced a suite of documents to be used across the Central Government Departments/Civil Service for the procurement of low to medium risk goods and services. They have also issued a contract template for goods and services for buyers and suppliers to enter into after contract award.

At 49 pages long, these template documents can seem daunting at first, but after a number of tenders suppliers should be very familiar with the format. Tender Team will be running a series of workshops and seminars on explaining how these procurement documents work.

We welcome these documents, and hope that contracting authorities begin to standardise their procurement documents over the coming months.

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New EU Directives on Public Procurement

By News

The directives came into force on 17 April 2014 and Member States now have two years to implement the directives into national law.

The primary stated objective of the new directives is the simplification of the procurement rules generally as well as the introduction of further flexibility. In addition, the objectives of achieving strategic goals through public procurement and improving access to the market for small and medium sized enterprises have also been singled out as fundamental aims behind the changes.

In Autumn 2014 Tender Team will be running a seminar on these new Directives. Email us at [email protected] to register your interest for this upcoming seminar.

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New International Tendering Service

By News

Help with winning contracts abroad

We have developed a tailored Tendering Service to help you win contracts abroad through practical advice and support.  Contact us for a free* international  tendering and export consultation in our Dublin offices.

 

Six Steps to Success!

Our International Tendering Service includes:

1. Put a system in place to help you identify and track International Tender Opportunities in the markets and sectors you are interested in.

2. Reviewing upcoming and active opportunities with your team and shortlist the top prospects to pursue.

3. We’ll provide an in-depth review and feasibility matrix for each tender, identifying required success factors.

4. We’ll help find and vet the perfect Irish and local partners for consortium/joint tenders.

5. Tender consultancy, management, content and design service to help you prepare and deliver high quality submissions.

6. Contract and financial management consultancy for International Financial Institutions (IFI) tenders pre and post award.

 

Sounds good! What’s the next step?

Contact us by email or call 01 679 7170.

 

* maximum 2 hour meeting available subject to an initial telephone qualification

 

 

Tender Team is a member of the Irish Exporters Association

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Opportunities in Public Sector Procurement Report

By News

Brian Hayes TD, Minister of State with special responsibility for the Office of Public Works (OPW) and Minister for Small Business John Perry recently launched a major new Report on Opportunities in Public Sector Procurement.

The Report, compiled by Dr. Paul Davis of the DCU Business School, is a result of Ireland’s first national survey of public procurement practice, carried out by the National Procurement Service (NPS) of the OPW, with over 4,000 suppliers and 600 public procurers contributing to the research.

Find the report at http://www.procurement.ie/news/ministers-state-hayes-and-perry-launch-opportunities-public-sector-procurement-report

You can download a copy of the report here

 

Why is this report of interest?

It lets you know about the opportunities in public procurement over the coming years.  It gives a great insight as to where you need to position yourself in the market to sell to public sector buyers.

The report also reinforces the difficulties suppliers are having across all sectors and how it will get better in the coming years. It provides guidance on compiling better tenders, what you need to do to improve, and what buyers look for in evaluating tenders and awarding contracts.

 

What can Tender Team do?

We can improve your tender submissions to bring you business.  We can improve your business development, account management and tender management to make the best of these opportunities.  We can provide insight into the public procurement market and how to make your company become more recognised by the public sector.

Contact Wayne Dignam for further information.

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What is the National Procurement Service?

By Advice

The National Procurement Service (NPS) has put in place in excess of 40 contracts and frameworks with a total value of € 414 million since 2009. The most recent tender the NPS managed was for central purchasing of managed print services for the public sector, worth € 100,000,000. Next on its agenda is the central purchasing of legal services. The objective – to get central framework agreements and contracts that will have scale and value for money for the taxpayer. So by aggregating purchasing on behalf of the public sector, the NPS can run very valuable tender competitions to provide a list of preferred suppliers to state bodies that deliver value for money.

If a buyer does not want to buy from the preferred supplier list, they have to demonstrate that they are getting even better value for money. Minister Brian Hayes, with responsibility for the NPS, is clear that ‘thinking local’ is not something that can continue.

So your strategy as a supplier – be aware of upcoming tender competitions through good account management to position yourself to win these contracts.

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Dramatic Changes for SME’s to Win Public Sector Contracts

By News

Public procurement is the buying of goods and services by the Irish State and bodies that are State funded. This should be done according to public procurement rules, and provide a level playing field for suppliers tendering for contracts, as laid down by European Directives.

The value of the Irish public sector procurement market in 2013 was approximately € 13 billion. It is the single biggest market opportunity for Irish Small to Medium Enterprises (SME’s). However there is no public record of where all this money is going, how it is tendered, how many Irish companies are winning this work, and how many jobs are created as a result.  It’s a mystery.

I have been working as a consultant in this area for seven years, assisting companies who tender for such contracts, and some dramatic changes in public procurement are occurring under our very noses, which will have a dramatic effect on Irish SME’s.

The job of buying on behalf of government? I have no idea if there’s a grand, centrally-held mission statement somewhere in Dublin, or in town halls across the country. But were I to have a go at it, perhaps something like this:

Professionally sourcing solutions from the market that enable the most effective and most efficient delivery of public services to those who depend on them.

It should be about drawing out excellent offers via excellent proposals from competent bidders, in a well-managed, fair and cost-effective way. As a founder of a business, I’d like to hope it helps smaller and local businesses (and disadvantaged groups) to thrive.

As a taxpayer – both personally and through our company – I would also hope it would be about ensuring value for money: not necessarily the cheapest (for cheap is rarely cheerful), but the option that delivers the best overall use of scarce public funds. That has to be a holistic view – not just the costs billed by the eventual supplier, but factoring in the time and cost of those on the government side of the procurement and delivery too.

However, public procurement has often been about duplicating and wasting effort. Running ridiculously complex processes that merely seem to protect or generate jobs for civil servants. As a result, no doubt resulting in poorer public services for those who depend on them, and wasting taxpayers’ money. Who’s in control of this? And is it any wonder that if things were done so very badly on smaller and medium-sized projects, we hear of so many disasters on major procurement exercises?

Office of Government Procurement

In response, the Office of Government Procurement (OGP) has been set up in 2013, and this represents a dramatic change in public procurement, but it has happened without a whisper. The OGP will buy centrally all of the common goods and services on behalf of the entire public sector. The approach to be used is called Category Management, which divides spends into categories of goods and services.

These are provided below:

Category Sourcing Priorities Responsibility
Utilities Energy OGP
Professional Services Legal
Audit
Insurance
Finance
OGP
ICT Office Telecoms
Postage
ICT / Equipment
Local Authorities
Marketing, Print, Stationery Monitoring uptake with exisiting arrangements OGP
Facilities Management Cleaning
Catering
Maintenance
Rent
HSE
Building, Maintenance, Minor Works Local Authorities
Lab Diagnostics HSE / Education
Medical Professional HSE
Medical RT HSE

Source: OGP

With this aggregation in demand, we’re going to see far more use of framework agreements in Ireland and larger contracts divided into lots. That means: less buyers, less suppliers, and much larger contracts being tendered.

Additions to OGP team:

Four senior appointments were announced in November 2013 to join the senior management team of the OGP.

Sourcing Director: responsible for the sourcing and spot buying capabilities for the Office of Government Procurement.

Head of Policy: responsible for public procurement policy.

Head of Operations: responsible for providing operational support for the Office, including business and market intelligence, procurement systems and tender support.

Head of Corporate Affairs: responsible for governance, financial, facilities support, and the Office’s input to Department of Public Expenditure and Reform corporate requirements.

In order to achieve savings targets over the next three years, the Irish Government has set itself the target of achieving procurement savings in the order of €127 million in 2014. Savings will be accrued through the OGP rolling out new aggregated contracts for common goods and services. These include utilities, professional services and marketing, print and stationery, and account for 60% of the overall public procurement annual spend.

The bar to win these contracts has been set higher.

Written by Wayne Dignam, Managing Director of Tender Team
[email protected]

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Green Public Procurement (GPP) – Buying Green!

By Advice

Green Tenders and GPP

The European Union (EU) drive to integrate environmental requirements and considerations  into public purchasing contracts, has led to the introduction of Green tenders, an action plan on Green public procurement, into Ireland.

This means that the Irish Government has committed to fostering green purchasing among national and local administrations. Public authorities in Ireland are responsible for over €14 billion euros in expenditure each year and a target of 50% of all tenders to include GPP criteria has been set by the government.
Green Procurement is the buying of products, services and work that has the lowest environmental impact throughout their life cycle when compared to alternative goods, services and works.
In other words it is the purchasing of goods and services are more eco-efficient, less environmentally harmful/polluting and more environmentally friendly: energy efficient, water conserving, recyclable, non – toxic, low carbon emissions and have improved environmental performance/credentials (ISO 14001).
The National action plan adopts the EU indicative political target of 50% of GPP i.e. 50% of public contracts/tenders in Ireland will incorporate green purchasing criteria.

This means that the Irish Government has committed to fostering green purchasing among national and local administrations. Public authorities in Ireland are responsible for over €14 billion euros in expenditure each year and a target of 50% of all tenders to include GPP criteria has been set by the government.

What is Green Procurement?

Green Procurement is the buying of products, services and work that has the lowest environmental impact throughout their life cycle when compared to alternative goods, services and works.

In other words it is the purchasing of goods and services are more eco-efficient, less environmentally harmful/polluting and more environmentally friendly: energy efficient, water conserving, recyclable, non – toxic, low carbon emissions and have improved environmental performance/credentials (ISO 14001).

The National action plan adopts the EU indicative political target of 50% of GPP i.e. 50% of public contracts/tenders in Ireland will incorporate green purchasing criteria.

8 Priority Groups for GPP

Green Tenders has nominated eight product/service groups as priority groups for GPP. These are:

1. Construction
2. Energy
3. Food and Catering Services
4. Transport
5. Cleaning products and services
6. Paper
7. Uniforms and other textiles
8. ICT

Different types of contracts require their own approach to GPP. Therefore the action plan outlines key elements of GPP implementation for the above eight sectors which public authorities are to consider in the granting of contracts for goods, works and services.  For example:

As part of the selection criteria for food and catering services, contractors should be required to prove their technical and professional capacity to perform the environmental aspect of the contract. An environmental management system e.g. ISO 14001:2004 is deemed proof. 

In respect of ICT – all public bodies should procure ICT equipment that meets Energy Star Criteria. 

For cleaning products and services “as the department has ISO certification for its headquarters in the Custom House, tenderers were required to set out their proposed measures to ensure compliance with the ISO 14001 standard and with the departments Environmental Policy Statement”.

Implementation Group

An Implementation Group, representative of public authorities and relevant stakeholders has been established to oversee and monitor implementation of the Action Plan across the eight areas chosen and to report on progress annually.

Contracting authorities, be it on a national or local level, will also ensure that all officials involved in GPP have a sufficient understanding of all aspects of green public procurement and its relationship to the broader public procurement process.

How to submit and win a Green tender / ISO Certification:

Looking for more information?  Call Caroline Geoghegan, Certification Consultant, Tender Team today on 01 679 7170 or email her  [email protected]